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AI sales agents on WhatsApp and Instagram: how UAE businesses answer every lead
Most enquiries arrive on chat, often after hours. How an AI sales agent answers, qualifies and books, then hands over to your team.
In the UAE, customers message first. A business that replies in seconds, at any hour, wins more of those conversations.
What an AI sales agent does
- Answers common questions about prices, services and locations
- Asks qualifying questions such as budget, timing and need
- Books appointments or calls
- Hands complex or high-value conversations to a person, with a summary
What it needs to work
A clear knowledge base, approved answers, and rules for when to hand over. It should sound like your brand, in English and Arabic.
Measure the impact
Track response time, qualified leads and bookings. Most businesses see the biggest gain in after-hours enquiries.
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